In previous versions of PD, those steps were found to be reliable ways of clearing the issue, so what you're experiencing now may look identical but have a completely different underlying cause. If you literally have 2 short clips on the timeline, the waveforms should appear within 5-10 seconds. The note about waiting for waveforms to appear was meant to convey that it takes time for PD to generate them, especially in large projects with lots of timeline clips. Thanks for the detailed notes on what you've tried. You can also try the steps listed here (up to and including the EDIT line) to clear the running processes and be able to run PD again. The situation can also occur if PD crashes, rather than being closed normally. If you're using shadow files and PD is still creating them when it's closed, it may take significantly longer for a new session to become available. I'm not sure how long you're waiting after closing PD before tyrying to launch it again, but you may need to wait 5-10 seconds for the background processes to shut down after closing PD before you'll be able to launch it again. I look forward to your reply and suggestions for the next steps to take. (I used two clips from the same project file that I was working with in the previous steps) Opened a new project, dragged two clips into the library, and put them into the timeline. dragged one of the clips from the library into the timeline to see if the waveform would appear, but it didn't. removed all the files in the Waveforms folder, All of the waveform displays are blank. In the PowerDirector Cache/Waveforms folder, I removed the last 2 waveform files, no difference. Step #3 - "watch and wait while the waveforms are generated" How long did you have to wait? I waited about 5 minutes, and the 2 missing waveforms didn't appear. The waveforms still are not displayed in the timeline for the last 2 clips. opened Power Director, the library opened showing thumbnails for the clips which are in the timeline. "removed all unused content from library", Here's the notes from the steps I went through, following the post you referred me to. ( a bit frustrating)Īnother glitch that has appeared after the purchase is after closing the Power Director program, I have to reboot the computer in order to reopen the Power Direct program from either the desktop shortcut or the start up menu. The waveform problem didn't start until after I purchased the subscription. (I didn't uninstall the free version, assuming the application manager would prompt me to do so, if need be.) Then we decided to take advantage of the sale, and purchased the one year subscription, and went through the download and install process with the Cyberlink Application Manager. I started the project in the free version, and had no problems. But, first, here are a few side notes after doing some thinking. Optodata - I went through the steps, and didn't have much luck. Just before checking back in the forum, I sent a message to Cyberlink asking for help as well. It's nice to know that Cyberlink did address the problem in PD17. I'll let you know how I make out with it. I'll check out the post you linked in your reply, and use a duplicate copy of the project to attempt the 3 steps to remedy the issue. I have no idea of possibly what I did to cause the problem. Yes, I have "Show sound wafeform in timeline" checked. Quote There isn't anything in the tutorials because other than this enabling this single setting, there isn't anything else you should need to do to get PD to display audio waveforms: Please let us know what happens, and I can help with packing and sending your copied project to tech support if needed.ĭS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitorsĬanon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360° I'd actually like to have you save a copy of the existing project before you try the above steps, because it would be very valuable to send that project to Cyberlink if PD isn't displaying waveforms. Here's the post with the 3 steps to solve the original issue, and there's a chance that it will work for your PD18 project. With that said, however, many previous versions of PD did have problems displaying audio waveforms but the specific conditions had been very difficult to reliably recreate, until last year when some forum members finally found a reliable way to both cause the problem and clear it, and that led Cyberlink to finally resolve the issue in PD17. There isn't anything in the tutorials because other than this enabling this single setting, there isn't anything else you should need to do to get PD to display audio waveforms:
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